Gochiso LLC ("Gochiso," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at www.gochis.shop (the "Site"), contact us, or engage our professional services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Who We Are
Gochiso LLC is a limited liability company registered in the United States, engaged in computer systems design and related professional, scientific, and technical services. Our principal place of business is:
Gochiso LLC
2005 Clinton St Ste B
Aurora, CO 80010
United States
Email: support@gochis.shop
Phone: +1 (680) 282-8712
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including when you:
- Fill out a contact or inquiry form on our website
- Request a quote, proposal, or consultation
- Communicate with us via email, phone, or other channels
- Enter into a services agreement with us
- Subscribe to our newsletter or marketing communications
This information may include: full name, business name, job title, work email address, phone number, mailing address, project descriptions, and any other information you choose to provide.
2.2 Information Collected Automatically
When you access the Site, we and our service providers may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device type and screen resolution
- Pages visited, time spent on pages, and referring URLs
- Clickstream data and navigation patterns
- Date and time of your visit
2.3 Information from Third Parties
We may receive information about you from third-party sources, including business partners, analytics providers, and publicly available professional databases (such as LinkedIn), where permitted by applicable law.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- Service Delivery: To provide, manage, and improve our computer systems design, integration, and consulting services.
- Communication: To respond to your inquiries, proposals, and requests for information.
- Business Development: To prepare quotes, proposals, statements of work, and service agreements.
- Account Management: To manage client relationships and ongoing service engagements.
- Marketing: To send you newsletters, case studies, service updates, and relevant promotional materials, where you have opted in or where permitted by law.
- Website Improvement: To analyze usage patterns, diagnose technical issues, and enhance user experience on the Site.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
- Security: To detect, prevent, and address fraud, unauthorized access, and other security issues.
4. Legal Basis for Processing
Where applicable under privacy laws such as the GDPR, we process your personal information on the following legal bases:
- Contract Performance: Processing necessary to perform or prepare a contract with you.
- Legitimate Interests: Processing for our legitimate business interests (e.g., marketing to existing clients, improving our services), provided these do not override your rights.
- Consent: Where you have given explicit consent, such as subscribing to marketing emails.
- Legal Obligation: Processing required to comply with applicable legal obligations.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with trusted vendors and service providers who assist us in operating our website, conducting business, or providing services — including cloud hosting providers, email platforms, CRM software, and analytics tools. These parties are contractually required to protect your information.
- Professional Advisors: We may share information with lawyers, accountants, insurers, and other professional advisors as necessary.
- Business Transfers: In connection with a merger, acquisition, financing, or sale of company assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of Gochiso LLC, our clients, or others.
- With Your Consent: We may share information for any other purpose with your explicit consent.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience. Types of cookies we use include:
- Essential Cookies: Required for the Site to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics). These are set only with your consent where required.
- Preference Cookies: Remember your settings and preferences for a better experience.
- Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness, where applicable.
You may control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. Where required, we obtain your consent before placing non-essential cookies.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Client and project records are retained for a minimum of seven (7) years following project completion, in line with standard business and tax record-keeping requirements.
- Marketing contact data is retained until you opt out or request deletion.
- Website analytics data is typically retained for 26 months.
- Inquiry and correspondence records are retained for up to three (3) years.
8. Security of Your Information
We implement industry-standard technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- TLS/SSL encryption for all data transmitted via our website
- Access controls and role-based permissions for internal systems
- Regular security assessments and vulnerability testing
- Employee training on data protection best practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Restriction: Request that we restrict processing of your information in certain circumstances.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: Where processing is based on consent, withdraw your consent at any time.
To exercise any of these rights, please contact us at support@gochis.shop. We will respond within 30 days. We may need to verify your identity before processing your request.
10. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to remove that information.
11. Third-Party Links
Our Site may contain links to third-party websites, services, or resources. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy practices, or security of external websites.
12. International Data Transfers
Gochiso LLC is based in the United States. If you are located outside the United States, please be aware that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction. We take appropriate measures to ensure such transfers comply with applicable law, including the use of standard contractual clauses where required.
13. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
- Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale/Sharing: We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To submit a California privacy rights request, contact us at support@gochis.shop or call +1 (680) 282-8712.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our Site. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Gochiso LLC
Attn: Privacy
2005 Clinton St Ste B
Aurora, CO 80010
United States
Email: support@gochis.shop
Phone: +1 (680) 282-8712
Website: www.gochis.shop